Чем занимается компания Gainsight?

Инновационные технологии Gainsight, ориентированные на клиента, определяют будущее успеха клиентов. Customer Cloud компании предлагает мощный набор решений, ориентированных на успех клиентов, опыт работы с продуктами, оптимизацию доходов, клиентский опыт и данные о клиентах, которые вместе позволяют компаниям поставить клиента в центр всего, что они делают. Компании, использующие Gainsight, увеличивают чистое удержание клиентов на 33 процента.

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Последние материалы блога Gainsight

• Why Vendor Consolidation Is Such a Big Force in Customer Success Right Now—and What You Can Do About It
  Июнь 6, 2023 Автор: Gainsight
  Nick Mehta, CEO, Gainsight, recently had a chance to sit down with Ryan Neu, CEO, Vendr, and Chris Collins, CCO, Tricentis, to discuss one of the most pressing topics in SaaS: vendor consolidation. They explored the challenges and opportunities for software companies as organizations look to reduce IT spend and simplify vendor management.  As 0% […]
• Gainsight Continues Its Leadership Position in Customer Reviews
  Май 31, 2023 Автор: Becky May
  When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. TrustRadius’s platform provides detailed and in-depth reviews for B2B software from verified users. The […]
• Top 10 Takeaways From Pulse 2023
  Май 24, 2023 Автор: Nick Mehta
  NickGPT + way-too-many-shoe-changes + Taylor Swift + Digital Customer Success + the best community ever = Pulse 2023. The tenth anniversary of Pulse was the best one yet! You had to be there … But just in case you missed it, here are my top 10 takeaways about Customer Success from an epic week: 1. Digital […]
• Gainsight Pulse—Towards a Digital, Enterprise-wide Strategy for Customer Success
  Май 23, 2023 Автор: Gainsight
  This article was written by Phil Wainewright and originally published in Diginomica. At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. This aligns with the vendor’s view […]
• Drumroll, Please … Announcing Our 2023 GameChanger Awardees 
  Май 18, 2023 Автор: Abigail Spear
  Can you believe it’s been an entire year since the 2022 GameChanger Awards?  Every year at Pulse, we recognize industry leaders who have made significant contributions to the field of Customer Success (CS), driving innovation and transforming the way businesses engage with their customers. This year, our contestants pulled out all the stops, from Digital […]
• Gainsight Announces Digital Hub, Generative AI Capabilities, and a New Digital CS Package at Pulse 2023
  Май 18, 2023 Автор: Abigail Spear
  On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates.  And no, we aren’t talking about our esteemed canine guests from Fosters & Paws. We’re talking about our Product team.  Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product […]
• At Pulse 2023, Gainsight Doubles Down on Digital Customer Success and Generative AI
  Май 17, 2023 Автор: Abigail Spear
  Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS).  Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, […]
• The Upcoming Customer Success Revolution: Generative AI
  Май 10, 2023 Автор: Nick Mehta
  By Nick Mehta, CEO, Gainsight What does ANYONE want to talk about in business right now besides generative AI? Maybe the Met Gala outfits? It’s the number-one unprompted topic in every single conversation I have with a Customer Success (CS) leader or CEO. As we’ve reflected at Gainsight, the opportunities abound for a revolution in […]

Конкуренты и альтернативы Gainsight (доверенные и участвующие)

Приобретения

• inSided - Самообслуживание клиентов - январь 2022 года
• Aptrinsic - Product Experience Platform - октябрь 2018 г.

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