O que o Gainsight faz?

A tecnologia inovadora e centrada no cliente está impulsionando o futuro do sucesso do cliente. A Customer Cloud da empresa oferece um poderoso conjunto de soluções focadas no sucesso do cliente, experiência do produto, otimização da receita, experiência do cliente e dados do cliente, que juntos permitem às empresas colocar o cliente no centro de tudo o que fazem. As empresas que utilizam Gainsight aumentam a retenção líquida em até 33%.

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Conteúdo mais recente do Blog Gainsight

• Gainsight Continues Its Leadership Position in Customer Reviews
  maio 31, 2023 por Becky May
  When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. TrustRadius’s platform provides detailed and in-depth reviews for B2B software from verified users. The […]
• Top 10 Takeaways From Pulse 2023
  maio 24, 2023 por Nick Mehta
  NickGPT + way-too-many-shoe-changes + Taylor Swift + Digital Customer Success + the best community ever = Pulse 2023. The tenth anniversary of Pulse was the best one yet! You had to be there … But just in case you missed it, here are my top 10 takeaways about Customer Success from an epic week: 1. Digital […]
• Gainsight Pulse—Towards a Digital, Enterprise-wide Strategy for Customer Success
  maio 23, 2023 por Gainsight
  This article was written by Phil Wainewright and originally published in Diginomica. At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. This aligns with the vendor’s view […]
• Drumroll, Please … Announcing Our 2023 GameChanger Awardees 
  maio 18, 2023 por Abigail Spear
  Can you believe it’s been an entire year since the 2022 GameChanger Awards?  Every year at Pulse, we recognize industry leaders who have made significant contributions to the field of Customer Success (CS), driving innovation and transforming the way businesses engage with their customers. This year, our contestants pulled out all the stops, from Digital […]
• Gainsight Announces Digital Hub, Generative AI Capabilities, and a New Digital CS Package at Pulse 2023
  maio 18, 2023 por Abigail Spear
  On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates.  And no, we aren’t talking about our esteemed canine guests from Fosters & Paws. We’re talking about our Product team.  Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product […]
• At Pulse 2023, Gainsight Doubles Down on Digital Customer Success and Generative AI
  maio 17, 2023 por Abigail Spear
  Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS).  Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, […]
• The Upcoming Customer Success Revolution: Generative AI
  maio 10, 2023 por Nick Mehta
  By Nick Mehta, CEO, Gainsight What does ANYONE want to talk about in business right now besides generative AI? Maybe the Met Gala outfits? It’s the number-one unprompted topic in every single conversation I have with a Customer Success (CS) leader or CEO. As we’ve reflected at Gainsight, the opportunities abound for a revolution in […]
• The Laws of Community: How to Score in Business Through Community-Building
  maio 4, 2023 por Gainsight
  Robin van Lieshout, Chief Strategy Officer and Remco de Vries, VP of Global Demand Generation at Gainsight, share the laws of Community and how to build a durable business through Community. In the not-too-distant past, communities were primarily viewed as a way of scaling Support or reducing costs for B2C enterprise companies. It was a […]

Ganhos de visão Concorrentes e alternativas (Confiáveis e Participantes)

Aquisições

• inSided - Auto Atendimento ao Cliente - Janeiro 2022
• Aptrinsic - Plataforma de experiência de produto - outubro de 2018

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