Podium – The Secret Weapon for Local Businesses (May 2022)

What does Podium do?
Podium is redefining the way customers interact with local businesses. From collecting reviews on the sites that matter most, text-enabling your website with Webchat, collecting payment via text, gathering private feedback after an experience to managing all your customer messages from one central dashboard with Inbox, Podium is the answer.
Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and the team at every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, collect payment and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
FAQs
Podium is redefining the way customers interact with local businesses. From collecting reviews on the sites that matter most, text-enabling your website with Webchat, collecting payment via text, gathering private feedback after an experience to managing all your customer messages from one central dashboard with Inbox, Podium is the answer.
Lehi, Utah, United States
Podium was founded in 2014
Podium is a privately held company.
Podium has raised $419.1M
Podium has dozens of integrations to support local business owners achieve their goals.
Pricing
Podium has a FREE trial offer that lasts 14 days. The product comes with 3 pricing options with the primary differences covered below.
Essentials
Ideal for small businesses that are getting started or for the self-employed.
- $289/month
- Up to 3 team members
- 1000 contacts
- Capture online reviews instantly
- A text-based website chat
- Easy-to-use text-marketing
- Secure and simple payment processing
Standard
Perfect for businesses that are expanding, online and in-person.
- $449/month
- Unlimited team members
- Unlimited contacts
- Personalized setup and onboarding
- 100s of app integrations
- Website reporting and customization
- Automated review invitations
- Customized branding
Professional
All the advanced business solutions a mature business needs.
- $649/month
- Unlimited team members
- Unlimited contacts
- Automations that streamline tasks
- Round-robin lead routing
- Personalized automated FAQs
- Advanced payment options
- Multimedia marketing messages