Cosa fa Gainsight?

L'innovativa tecnologia customer-centric di Gainsight sta guidando il futuro del successo dei clienti. Il Customer Cloud dell'azienda offre un potente insieme di soluzioni incentrate sul successo del cliente, sull'esperienza del prodotto, sull'ottimizzazione dei ricavi, sull'esperienza del cliente e sui dati del cliente, che insieme consentono alle aziende di mettere il cliente al centro di tutto ciò che fanno. Le aziende che utilizzano Gainsight aumentano la retention netta fino al 33%.

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Ultimi contenuti del blog di Gainsight

• Top 10 Takeaways From Pulse 2023
  Maggio 24, 2023 di Nick Mehta
  NickGPT + way-too-many-shoe-changes + Taylor Swift + Digital Customer Success + the best community ever = Pulse 2023. The tenth anniversary of Pulse was the best one yet! You had to be there … But just in case you missed it, here are my top 10 takeaways about Customer Success from an epic week: 1. Digital […]
• Gainsight Pulse—Towards a Digital, Enterprise-wide Strategy for Customer Success
  Maggio 23, 2023 di Gainsight
  This article was written by Phil Wainewright and originally published in Diginomica. At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. This aligns with the vendor’s view […]
• Drumroll, Please … Announcing Our 2023 GameChanger Awardees 
  Maggio 18, 2023 di Abigail Spear
  Can you believe it’s been an entire year since the 2022 GameChanger Awards?  Every year at Pulse, we recognize industry leaders who have made significant contributions to the field of Customer Success (CS), driving innovation and transforming the way businesses engage with their customers. This year, our contestants pulled out all the stops, from Digital […]
• Gainsight Announces Digital Hub, Generative AI Capabilities, and a New Digital CS Package at Pulse 2023
  Maggio 18, 2023 di Abigail Spear
  On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates.  And no, we aren’t talking about our esteemed canine guests from Fosters & Paws. We’re talking about our Product team.  Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product […]
• At Pulse 2023, Gainsight Doubles Down on Digital Customer Success and Generative AI
  Maggio 17, 2023 di Abigail Spear
  Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS).  Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, […]
• The Upcoming Customer Success Revolution: Generative AI
  Maggio 10, 2023 di Nick Mehta
  By Nick Mehta, CEO, Gainsight What does ANYONE want to talk about in business right now besides generative AI? Maybe the Met Gala outfits? It’s the number-one unprompted topic in every single conversation I have with a Customer Success (CS) leader or CEO. As we’ve reflected at Gainsight, the opportunities abound for a revolution in […]
• The Laws of Community: How to Score in Business Through Community-Building
  Maggio 4, 2023 di Gainsight
  Robin van Lieshout, Chief Strategy Officer and Remco de Vries, VP of Global Demand Generation at Gainsight, share the laws of Community and how to build a durable business through Community. In the not-too-distant past, communities were primarily viewed as a way of scaling Support or reducing costs for B2C enterprise companies. It was a […]
• Digital Made Simple at Pulse 2023
  Maggio 3, 2023 di Abigail Spear
  The future of Customer Success (CS) is digital, but that doesn’t mean it can’t be beautifully simple. At Pulse 2023, the largest conference in the Customer Success industry, we’re dedicating an entire track to unpacking Digital Customer Success (DCS): Digital Strategies to Help You Achieve More With Less.  Plus, we have some exciting news that […]

Concorrenti e alternative di Gainsight (affidabili e partecipanti)

Acquisizioni

• inSided - Self Service per i clienti - Gennaio 2022
• Aptrinsic - Piattaforma per l'esperienza di prodotto - Ottobre 2018

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