Que fait Gainsight ?

La technologie innovante de Gainsight, centrée sur le client, est le moteur de l'avenir de la réussite du client. Le Customer Cloud de la société offre un ensemble puissant de solutions axées sur la réussite du client, l'expérience du produit, l'optimisation des revenus, l'expérience du client et les données du client, qui, ensemble, permettent aux entreprises de placer le client au centre de tout ce qu'elles font. Les entreprises qui utilisent Gainsight augmentent la rétention nette jusqu'à 33 %.

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Dernier contenu de blog de Gainsight

• Gainsight Continues Its Leadership Position in Customer Reviews
  mai 31, 2023 par Becky May
  When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. TrustRadius’s platform provides detailed and in-depth reviews for B2B software from verified users. The […]
• Top 10 Takeaways From Pulse 2023
  mai 24, 2023 par Nick Mehta
  NickGPT + way-too-many-shoe-changes + Taylor Swift + Digital Customer Success + the best community ever = Pulse 2023. The tenth anniversary of Pulse was the best one yet! You had to be there … But just in case you missed it, here are my top 10 takeaways about Customer Success from an epic week: 1. Digital […]
• Gainsight Pulse—Towards a Digital, Enterprise-wide Strategy for Customer Success
  mai 23, 2023 par Gainsight
  This article was written by Phil Wainewright and originally published in Diginomica. At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. This aligns with the vendor’s view […]
• Drumroll, Please … Announcing Our 2023 GameChanger Awardees 
  mai 18, 2023 par Abigail Spear
  Can you believe it’s been an entire year since the 2022 GameChanger Awards?  Every year at Pulse, we recognize industry leaders who have made significant contributions to the field of Customer Success (CS), driving innovation and transforming the way businesses engage with their customers. This year, our contestants pulled out all the stops, from Digital […]
• Gainsight Announces Digital Hub, Generative AI Capabilities, and a New Digital CS Package at Pulse 2023
  mai 18, 2023 par Abigail Spear
  On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates.  And no, we aren’t talking about our esteemed canine guests from Fosters & Paws. We’re talking about our Product team.  Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product […]
• At Pulse 2023, Gainsight Doubles Down on Digital Customer Success and Generative AI
  mai 17, 2023 par Abigail Spear
  Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS).  Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, […]
• The Upcoming Customer Success Revolution: Generative AI
  mai 10, 2023 par Nick Mehta
  By Nick Mehta, CEO, Gainsight What does ANYONE want to talk about in business right now besides generative AI? Maybe the Met Gala outfits? It’s the number-one unprompted topic in every single conversation I have with a Customer Success (CS) leader or CEO. As we’ve reflected at Gainsight, the opportunities abound for a revolution in […]
• The Laws of Community: How to Score in Business Through Community-Building
  mai 4, 2023 par Gainsight
  Robin van Lieshout, Chief Strategy Officer and Remco de Vries, VP of Global Demand Generation at Gainsight, share the laws of Community and how to build a durable business through Community. In the not-too-distant past, communities were primarily viewed as a way of scaling Support or reducing costs for B2C enterprise companies. It was a […]

Concurrents et alternatives de Gainsight (de confiance et participants)

Acquisitions

• inSided - Libre-service client - Janvier 2022
• Aptrinsic - Plateforme d'expérience produit - octobre 2018

Commentaires des clients

Ces commentaires proviennent d'évaluateurs avec lesquels nous n'avons pas été en contact pour confirmer l'exactitude de leurs commentaires. Cependant, toutes les voix sont importantes, alors tenez compte de ces commentaires, mais rappelez-vous qu'ils n'ont pas été certifiés par Trust Enablement.