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Zoho CRM – What You Need To Know Now (May 2022)

Zoho CRM

What does Zoho CRM do?

Zoho CRM is a cloud-based customer relationship management system that enables businesses to track and analyze their transactions, and it integrates with other apps to provide a full ecosystem.

Zoho’s CRM app is designed for businesses that need a solution that’s easy to set up, easy to use, and customizable.

Its basic features include one-click access to important information, a task manager, and a contact manager.

What is Zoho CRM?

Zoho CRM is a cloud-based, integrated customer relationship management platform that caters to the needs of businesses and industries of all sizes and types.

What are the Primary Verticals Supported by Zoho CRM?

Technology, Retail, Financial Services

What are the secondary verticals supported by Zoho CRM?

Construction, Healthcare, Real Estate

What is the average size of Zoho CRM customers in terms of revenue?

Under $10M

What is the average size of Zoho CRM customers in terms of headcount?

Under 50


Zoho CRM comes with four paid options and one Free plan

All plans support leads, contacts, deals, accounts, and other common CRM capabilities.

A few of the differences between the plans include the following (view the Zoho CRM pricing page for all differences).

  • Free for up to 3 users.

All in FREE, plus

  • $20/user/month
  • Sales forecasting
  • 10 fields/module for scoring
  • Reminders
  • 10 custom fields/module

All in Standard, plus:

  • $35/user/month
  • 20 fields/module for scoring
  • Assignment Rules
  • 155 custom fields/module

All in Professional, plus:

  • $50/user/month
  • 30 fields/module for scoring
  • 300 custom fields/module
  • Sandbox environments
  • Approval Process
  • Data Enrichment
  • Conversational AI

All in Enterprise, plus:

  • $65/user/month
  • 50 fields/module for scoring
  • 500 custom fields/module

Zoho CRM Pricing

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