An Unbiased Look at ClientSuccess
What does ClientSuccess do?
ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true Customer Success Management Platform™ provides actionable insights, rich customer analytics, and best practices to reduce churn, increase revenue, and maximize the lifetime value of the customer.
FAQs
This product is a Customer Success platform.
ClientSuccess has many integrations, including Hubspot, Pipedrive, Salesforce, Microsoft Outlook, Gmail
Latest Blog Content
- by Matt LangieClientSuccess launches SmartCS™, its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows, prescriptive recommendations, and intelligent actions. SILICON SLOPES, UTAH (PRWEB) MAY 23, 2023 ClientSuccess, a leading customer success software provider, has… The post ClientSuccess Introduces SmartCS™: AI-Powered Customer Success Insights & Actions appeared first on ClientSuccess.
- by clientsuccessAs a SaaS organization scales, there inevitably arises a distinction between SMB customers and enterprise customers. Generally, the division between small and medium-sized businesses and large organizations is based on contract size, user base, and internal resource allocation. The allocation… The post How Does Your Company Manage Large Accounts? appeared first on ClientSuccess.
- by clientsuccessIn the past decade, CRMs have revolutionized customer relationships. From tracking prospects to recording sales interactions – teams can unlock incredible insights with a good Customer Relationship Management platform. But what happens once customers become clients? Many SaaS firms overlook… The post 3 Tips For Leveraging CRM For Your Post-Sales Cycles appeared first on ClientSuccess.
- by clientsuccessEmail marketing has evolved, and today’s subscribers are looking for a lot more than simple promotions. With so many competitors vying for attention, it’s essential to capture the user with creative emails that engage them on an individual level. That… The post 6 Tips for Crafting Newsletters that Drive Customer Engagement appeared first on ClientSuccess.
- by clientsuccessResearch Vectors by Vecteezy Personalize your email One of the most important things you can do is ensure your email is personalized. Not just their name – show an understanding and compassion for their specific issue or request. This will… The post Tips for Writing Effective Customer Success Follow-Up Emails appeared first on ClientSuccess.
- by clientsuccessResearch Vectors by Vecteezy Many customer success leaders in the SaaS space are faced with the same question: who should own customer renewals? It’s an important question to answer, as it can make all the difference in customer retention and… The post Evaluating Who Should Own Saas Renewals appeared first on ClientSuccess.
- by clientsuccessHave you ever wondered about the difference between customer success and customer support? While both are important for ensuring customer satisfaction and retention, they have different objectives and approaches. This article will explore the differences between customer success and… The post Differentiating Customer Success and Support appeared first on ClientSuccess.
- by clientsuccessAs an industry and a discipline, customer success managers are getting better at delivering a higher percentage of positive customer experiences. But mistakes happen, and it’s essential to have a contingency plan for when they do. And one of the… The post The Power of Empathy: How it Impacts Customer Success appeared first on ClientSuccess.
ClientSuccess Competitors and Alternatives (Trusted and Participating)
Why Become A Subscriber?
The majority of our work is performed free of charge to support the enablement community. The work is time-consuming, and we are actively looking for subscribers to fund these activities.
Please consider a $10/month subscription as it supports our enablement-only job board, our free job seekers program, and all the content and reviews we create on Trust Enablement.
Individual Subscribers, in addition to other free services, receive (email [email protected], using the email address you support us with, requesting the following):
- Quarterly Career Coaching. Each year begins wih a one-hour planning session followed by three 30 minute quarterly check-ups, and year-long annual support. Additional career coaching services are available for an extra fee.
- Access to email addresses of contacts listed below (we know many of them and will share them with you).
- Further analysis and insights for specific roles for which you request information.
- A review of your outreach messages with suggestions on how to improve your outreach.
Corporate Subscribers who donate more than $200/month gain access to:
- Quarterly Career Coaching. Each year begins wih a one-hour planning session followed by three 30 minute quarterly check-ups, and year-long annual support. This is available for up to 5 team members each year. Additional career coaching services are available for an extra fee.
- Our recruiting support services for FREE. We can help you refine your job description, review candidates, and coordinate interviews for enablement roles.
- An annual enablement program check-up. We'll provide a free one-hour consultation to ensure your team is optimized for success.
Venture Capital Subscribers who donate more than $1000/month gain access to the corporate benefits for every company in their portfolio. This includes:
- Quarterly Career Coaching. Each year begins wih a one-hour planning session followed by three 30 minute quarterly check-ups, and year-long annual support. This is available for up to 5 team members across 5 of your companies each year. Additional career coaching services are available for an extra fee.
- Our recruiting support services for FREE. We can help you refine your job description, review candidates, and coordinate interviews for enablement roles.
- An annual enablement program check-up. We'll provide a free one-hour consultation to ensure your team is optimized for success.
When you subscribe, we'll send you a welcome email with more information (may take up to 24 hours). If you don't hear from us promptly, please email us at [email protected].